I just purchased an Editor licence...

I just purchased an Editor licence...

matt_rumsey1212matt_rumsey1212 Posts: 51Questions: 8Answers: 0
edited November 2015 in Free community support

So I have purchased a developer licence for editor. But even though I have replaced the two .js files I still receive a dialog saying that my trial has expired. Any help would be greatly appreciated.

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  • allanallan Posts: 63,760Questions: 1Answers: 10,510 Site admin

    Hi,

    Have you cleared your browser's cache? That's normally what trips up when updating from trial to licensed. The other thing to do would be to "view source" and then load up the dataTables.editor.js file and make sure it is intelligible. If so then it is the licensed version and if not it is the trial.

    Regards,
    Allan

  • matt_rumsey1212matt_rumsey1212 Posts: 51Questions: 8Answers: 0
    edited November 2015

    Have indeed cleared the browsers cache. When I view source; datatables.editor.js wasn't present. So I included it at the top of my index page but when clicking on it I just receive a 404 not found detailed error.

    I downloaded the css and js files from the link in the email. And also tried downloading them just by accessing the download section of this website to no avail.

  • matt_rumsey1212matt_rumsey1212 Posts: 51Questions: 8Answers: 0
    edited November 2015

    Do I also need to redownload the datatables.js and datatables.min.js files? Thanks as always Allan

  • matt_rumsey1212matt_rumsey1212 Posts: 51Questions: 8Answers: 0
    edited November 2015

    Oh wow; It seems to have just started working. Reasons: Unknown. Most likely caching as you suspected. I'm still, however, receiving the dialog saying its expired.

    EDIT: Just removed the alert from the datatables.min.js file.

  • allanallan Posts: 63,760Questions: 1Answers: 10,510 Site admin
    Answer ✓

    Might you be loading Editor twice? A trial version and the licensed version!

    The datatables.js file (and the min version) from the download builder can include Editor, so yes you might need to rebuild that.

    Allan

  • matt_rumsey1212matt_rumsey1212 Posts: 51Questions: 8Answers: 0

    Aha! That was it. Had both the download builder version and the standalone editor package both within the project. Such a fool.

  • matt_rumsey1212matt_rumsey1212 Posts: 51Questions: 8Answers: 0
    edited November 2015

    Was an issue with the way I had used the download builder. Everything works absolutely perfectly now. Got to say; Me (and my boss) are over the moon with how amazing this entire package is. Thankyou for providing it :)

  • allanallan Posts: 63,760Questions: 1Answers: 10,510 Site admin
    Answer ✓

    That is fantastic to hear - thank you!

    Allan

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