What is the diffrent between "Free community support" and "Editor"?

arie0512

Hello,

Just a quick question, I see in the forum list a lot of "Free community support" and sometimes "Editor" or something else.

What is the different?

My guess is when someone ask a question which has purchased the Editor version, than his question would be marked as "Editor".

If so, why are my question marked as "Free community support" while I have purchased Editor?

Best regards,

Arie

allan

Hi Arie,

Those are the forum categories. Each post can be given a category. For those who have purchased something, they can post in any category. Those who haven't, can only post in the "Free community support" category. I try to answer everything, but obviously give priority to those who have purchased something.

Allan

arie0512

Ok, Tnx for clearing that one out for me!

But when I Ask a new question, there is no choice of what category to question applied to.

I suppose I have to go first from the right menu to the correct category and there ask the question?

kthorngren

When you click either Ask a Question or New Discsussion buttons there should be a Category dropdown above Question title field. Does this not show for you?

Kevin

arie0512

Hi Kevin,

I don't see the dropdown abokve the title field, see image below

allan

Try it now, I've just tweaked your account options. There should be a "Category" option above the "Question" input.

Allan

arie0512

Your tweak works great, I now see the dropdown!

Tnx,

Arie