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Subject: Unable to register / download trial — DT_Purchase is not defined error

Subject: Unable to register / download trial — DT_Purchase is not defined error

tonedtoned Posts: 1Questions: 1Answers: 0
in Free community support

I'm trying to register for an account and download the Editor trial package from editor.datatables.net, but both actions fail. I've tested this in Microsoft Edge with all browser extensions disabled, and get the same result.

Here is the console output:

Uncaught TypeError: Cannot read properties of undefined (reading 'assignDeep')
site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:20 Uncaught ReferenceError: DT_Purchase is not defined
at Object.success (site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:20:9996)
at a (site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:5:24886)
at Object.fireWith [as resolveWith] (site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:5:25655)
at w (site.js?=6d24f1f5f3459a2f1b7cd04c4df:5:76630)
at HTMLScriptElement.a (site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:5:80148)
at HTMLScriptElement.dispatch (site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:5:39445)
at HTMLScriptElement.<anonymous> (site.js?=6d24f1f5f3459a2f1b7cd04c4630f4df:5:37442)

media/feeds/err-log.php:1 Failed to load resource: the server responded with a status of 403 ()

register.js?_=1784971879762:4 Uncaught TypeError: Cannot read properties of undefined (reading 'assignDeep')

This happens repeatedly on both the registration form and the trial download button. It looks like err-log.php is returning a 403, which seems to break the rest of the script chain (register.js then fails because DT_Purchase was never defined).

Steps I've tried:

Disabled all browser extensions
Tested in Microsoft Edge (clean profile, no extensions)
Tested in an incognito/private window

Same error every time. Could you please take a look? I'd like to evaluate the Editor trial for a PHP/MariaDB project.

Thanks in advance.

Answers

  • allanallan Posts: 65,821Questions: 1Answers: 10,951 Site admin

    Hi,

    Thanks so much for your message about this. I've just replied to your email on the topic, but, in case anyone else has the same question, I'll repost it here. One additional thing I forgot to say by email is that I'm going to be adding redirects into the Editor site soon to repoint the URLs are the relevent sections of the updated DataTables main site! For example:

    One of the major benefits of this change is that Editor is now available on the CDN and NPM (also still download if you prefer), so you can use the regular download builder to get the parts you want, including Editor.

    Yesterday (Friday), I rolled out a large set of updates for DataTables and the web-site, as part of the DataTables 3 launch. Part of that is to incorporate DataTables into a new DataTables Plus suite of extensions - so Editor is now fully documented on the main web-site, rather than on its own sub-domain.

    To try out Editor, what to do is go to the download builder and near the bottom click the option to start the DataTables Plus trial. Then you'll be able to give Editor a whirl! You can also download the demo packages from https://datatables.net/download/editor .

    Drop me a note with how you get on with it - feedback is always warmly welcomed!

    Allan

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