Unable to use editor after upgrading to DT3

Unable to use editor after upgrading to DT3

henrik khenrik k Posts: 23Questions: 8Answers: 0

Have started to experiment with DT3, but sor far have got into multiple blockers:

Environment: Self hosted with importing the downloaded DT files as ESM module to our project (on multiple files)

a) Even though I've registered our editor key with DataTables.key('editor_1_20270724:...'). I'm both getting a warning
'License for Editor only. Upgrade for Plus' and then 'Unhandled Promise Rejection: TypeError: undefined is not a constructor (evaluating 'new DataTable.Editor( {'

b) I've tried to upgrade to Datatables Plus and payment by my card has been accepted, I've not got any conformation mail nor a new license specified to my account. (No payment has then been made on the card though)

So:

1) Why do I get a yellow a yellow notification that I have a license for editor only? I'm only using the editor and nothing more of the DataTables plus software suite?

2) How can I get the new DataTable.Editor to be functional on DT3? Or perhaps, how can I search for more relevant error information why the Editor functionality does not load fully?

3) How can I understand I'm not able to upgrade to Plus from my Editor only license? I've used the same card for both upgrading Editor from 2 to 3 and then for trying to upgrade from Editor 3 to Plus?

Answers

  • henrik khenrik k Posts: 23Questions: 8Answers: 0

    As an additional information, I'm using the download builder for DT3 the same way I've been using it for DT2. When importing DT I'm importing the code as

    import { } from '../lib/DataTables3/datatables.min.js';

    Where the DataTables3 folder contains the downloaded files from the builder. The only difference here is that I've added a new folder 'DataTables3' in the lib folder of our project to be able to switch and. test against DT2 and DT3 easily.

  • allanallan Posts: 65,825Questions: 1Answers: 10,952 Site admin

    Hi Henrik,

    I'm sorry you've run into some teething problems with DataTables 3, Editor 3 and the Plus option.

    I'm going to send you an email, as this involves payment details etc, but I'll update this thread when we have a resolution so others can benefit from what we find as well.

    Regards,
    Allan

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