Problem with Child rows (show extra / detailed information)

Problem with Child rows (show extra / detailed information)

ciroracirora Posts: 29Questions: 2Answers: 1
edited April 2017 in Free community support

Hi,
I have problem with this feature.
On my PC it works.
On my phone it doesn't work because there are 2 symbol "+", one becomes a "-" and the other one stays "-" and extra info aren't shown.
To view this: www.unbigliettoinpiu.it/acquista-biglietto-treno

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Answers

  • ciroracirora Posts: 29Questions: 2Answers: 1

    Help, please

  • ciroracirora Posts: 29Questions: 2Answers: 1

    helppppppppppppppppppp

  • kthorngrenkthorngren Posts: 20,309Questions: 26Answers: 4,771

    I'm having difficulty understanding how to test this. On my Mac the only way I can see data in the table is to click what I think is the cancel button. Two rows appear with the "+" but when I click the "+" I don't see additional data. On my phone I click cancel but don't see any data in the table.

    Can you describe specifically the steps needed to show the problem?

    Kevin

  • ciroracirora Posts: 29Questions: 2Answers: 1

    Hi, thanks for your answer.
    I created the problem again. Now, in the moment that you can access you'll see some data.
    Try to click on the "+", it works. On my cell I see 2 "+" and it doesn't work.

  • kthorngrenkthorngren Posts: 20,309Questions: 26Answers: 4,771
    Answer ✓

    I have an iPhone and the page works as expected. Click the "+" to see the additional data. I used Safari.

    What is the browser and phone you are using?

    Kevin

  • ciroracirora Posts: 29Questions: 2Answers: 1

    you right, man it works. I don't know what changed. I updated SW, but the last time didn't work.
    Now, the problem is: does extra rows resize on phones?
    I ask this because I see left column but not right column. Any suggestion? Do I have to open a new topic?

  • kthorngrenkthorngren Posts: 20,309Questions: 26Answers: 4,771

    It looks like you enabled responsive for the Datatable but I don't see where you loaded the responsive code. Did you load these files?

    https://datatables.net/download/release#Responsive

    Kevin

  • ciroracirora Posts: 29Questions: 2Answers: 1

    I loaded them now, but it doesn't work...

  • kthorngrenkthorngren Posts: 20,309Questions: 26Answers: 4,771
    Answer ✓

    You might need to load "dataTables.responsive.min.js" after you load "datatables.min.js".

    You may also want to read this recent thread regarding using child rows and responsive simultaneously.
    https://datatables.net/forums/discussion/42357/details-row-responsive-at-once

    Kevin

  • ciroracirora Posts: 29Questions: 2Answers: 1

    You right.
    Now I have the two "+" signs again.

  • ciroracirora Posts: 29Questions: 2Answers: 1

    I solved changing strategy, following your link...
    Thank you

  • ciroracirora Posts: 29Questions: 2Answers: 1

    It works on my hauwei p9 but it does not on lumia 530 (modal not open clicking on the +)

  • allanallan Posts: 61,734Questions: 1Answers: 10,110 Site admin

    I'm afraid I don't have a Lumia to test it with and I'm not sure how many others do either to be honest ;-). There is probably a way to debug IE on the phone - you'd need to refer to the Microsoft development documentation for Lumia if it is an issue specific to that platform only.

    Allan

  • ciroracirora Posts: 29Questions: 2Answers: 1

    no problem. Only to know. Thank you

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