Editor Licence Activation Issues

Editor Licence Activation Issues

JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

Hi,

Our company have purchased a Licence for DataTables Editor yet upon updating the two files to activate, i still get a warning that the trial expires in 5 days?

I have flushed my cache and tried alternative browsers but same result.

I cam to the conclusion of a conflict in files as we are using a theme whihc had a variant of DataTables (free) included but even after stripping this all out i still get the same message?

What do i need to be checking for in the new .js files to ensure its rendering the correct version?

Would any of the below be causing a conflict? some are from the original theme, others are from new features required.

Thanks in advance.

CSS Includes:

    <link href="/assets/plugins/datatables/css/jquery.dataTables.min.css" rel="stylesheet" type="text/css" />
    <link href="/assets/plugins/datatables/datatables.min.css" rel="stylesheet" type="text/css" />
    <link href="/assets/plugins/datatables/editor/css/editor.dataTables.min.css" rel="stylesheet" type="text/css" />
    <link href="/assets/plugins/jquery-datatable/media/css/dataTables.bootstrap.min.css" rel="stylesheet" type="text/css" />
    <link href="/assets/plugins/jquery-datatable/extensions/FixedColumns/css/dataTables.fixedColumns.min.css" rel="stylesheet" type="text/css" />
    <link href="/assets/plugins/datatables-responsive/css/datatables.responsive.css" rel="stylesheet" type="text/css" media="screen" />

JS Includes:

<script src="https://code.jquery.com/jquery-1.12.4.js" type="text/javascript"></script>

<script src="/assets/plugins/progressbar.js-master/dist/progressbar.min.js" type="text/javascript"></script>
<script src="/assets/plugins/jquery.countTo.js" type="text/javascript"></script>
<script src="/assets/plugins/bootstrap-select2/select2.min.js" type="text/javascript"></script>

<script src="/node_modules/wavesurfer/dist/wavesurfer.min.js" type="text/javascript"></script>
<script src="/node_modules/js-cookie/src/js.cookie.js" type="text/javascript"></script>

<script src="/js/custom.js"></script>
<script src="/js/loader.js"></script>

<script src="/assets/plugins/jquery-actual/jquery.actual.min.js"></script>
<script src="/assets/plugins/jquery-ui/jquery-ui-1-12-1.min.js" type="text/javascript"></script>
<script src="/assets/plugins/modernizr.custom.js" type="text/javascript"></script>
<script src="/assets/plugins/boostrapv3/js/bootstrap.min.js" type="text/javascript"></script>
<script src="/assets/plugins/bootstrap-datepicker/js/bootstrap-datepicker.js" type="text/javascript"></script>
<script src="/assets/plugins/jquery/jquery-easy.js" type="text/javascript"></script>
<script src="/assets/plugins/jquery-unveil/jquery.unveil.min.js" type="text/javascript"></script>
<script src="/assets/plugins/jquery-bez/jquery.bez.min.js"></script>
<script src="/assets/plugins/jquery-ios-list/jquery.ioslist.min.js" type="text/javascript"></script>
<script src="/assets/plugins/imagesloaded/imagesloaded.pkgd.min.js"></script>
<script src="/assets/plugins/jquery-scrollbar/jquery.scrollbar.min.js"></script>
<script src="/assets/plugins/dropzone/dropzone.min.js" type="text/javascript"></script>

<script src="/assets/plugins/datatables/js/jquery.dataTables.min.js" type="text/javascript"></script>
<script src="/assets/plugins/datatables/editor/js/dataTables.editor.min.js" type="text/javascript"></script>

<script src="/assets/plugins/nvd3/lib/d3.v3.js" type="text/javascript"></script>
<script src="/assets/plugins/nvd3/nv.d3.min.js" type="text/javascript"></script>
<script src="/assets/plugins/rickshaw/rickshaw.min.js"></script>

<script src="/pages/js/pages.js" type="text/javascript"></script>

<script src="/assets/js/scripts.js" type="text/javascript"></script>
<script src="/assets/plugins/chart-js/Chart.js"></script>

<script src="/js/releases.js"></script>
<script src="/js/campaigns.js"></script>
<script src="/assets/js/dragndrop.js"></script>

This question has an accepted answers - jump to answer

Answers

  • allanallan Posts: 63,893Questions: 1Answers: 10,531 Site admin

    Hi,

    To install the licensed version of Editor you need to replace the dataTables.editor.min.js file with the file that you download once purchased. If you are still getting a warning, and cache as been flushed, it suggests that file hasn't been replaced with the licensed one yet.

    Regards,
    Allan

  • JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

    I have done that process exactly, multiple times now.

    I just keep getting the following Console notice:

    DataTables Editor trial info - 5 days remaining

  • allanallan Posts: 63,893Questions: 1Answers: 10,531 Site admin

    My system is only showing your account in trial mode. Did whoever purchase the license for you setup the license for your account? They can do so at the admin page, assuming it was a multiple license package that was purchased.

    Allan

  • JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

    The director purchased the solo license as i am the only developer working on this?

    What do you mean by set it up for my account? they simply purchased the licence and sent me the downloaded package?

  • JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

    I created this account for forum chats and DT & Editor docs access etc.

  • allanallan Posts: 63,893Questions: 1Answers: 10,531 Site admin

    I see - thanks. Could you let me know the account name of your manager so I can check if the correct package has been downloaded?

    If you have a look in the dataTables.editor.js file it should be intelligible code for the licensed version. The trial version is obfuscated.

    Allan

  • JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

    @allan I have sent you a direct message to avoid directors details being in the public domain.

    The JS in both files look to be unintelligible so maybe we have been provided / have downloaded the incorrect copy?

    I downloaded the package from http://editor.datatables.net/download
    Note: the link has an included upn code as a query in the URI so i would believe the downloaded assets are the correct copies?

  • allanallan Posts: 63,893Questions: 1Answers: 10,531 Site admin
    Answer ✓

    the link has an included upn code as a query in the URI so i would believe the downloaded assets are the correct copies?

    Ah - that explains it. No - the license is attached to an account and can only be accessed when logged in with that account.

    Thanks for the PM - I've moved the license to your own account and when you go to the Editor download page you'll see at the top that it should now say that you have a license. Download the package (once more :) ) and it should work this time.

    Regards,
    Allan

  • JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

    Will do, thanks @allan

  • JustPassingThroughJustPassingThrough Posts: 8Questions: 2Answers: 0

    @allan, I can confirm that has worked perfectly.

    Possible Improvement: Advise of this requirement in the doc's (Unless i missed it) or in the getting started / quick start doc's to help others not loose hours in trying to debug.

    However, this has resolved my issue, thank you kindly for your efforts with this.

  • allanallan Posts: 63,893Questions: 1Answers: 10,531 Site admin

    Yes, I'll add a qualifying statement to the e-mail that your boss would have received when the purchase was completed. Thanks for pointing that out and for your feedback - much appreciated!

    Regards,
    Allan

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