Table sometimes displaying raw data on Chrome/Chromebook

mhulet

Hi there,

I'm working with DataTables at Punchpass. We are facing a recent issue raised by a few users and I don't find any fix so far.

Uploading my image to the forum fails so here is a screenshot sent by a user:
https://www.dropbox.com/s/xuqkom5znb2p5u3/punchpass-datatables-issue.png?dl=0

The table is not rendered and the data available in rows is shown inline. We don't know yet if there is an exception available from the Chrome console.

It happened:

• on a Windows 7/Chrome 63 browser
• on a Samsung Galaxy Tab
• on a Chromebook device (Android 8) with Chrome 64

So far, this seems limited to Chrome users. We thought it was limited to Chromebook/Android OS users but this issue happened to a user on Windows 7 too.

We are currently looking for more information about this issue. Please let me know if you have any idea about what could go wrong.

mhulet

This may be useful:

#= require datatables.net/js/jquery.dataTables
#= require datatables.net-select/js/dataTables.select
#= require datatables.net-buttons/js/dataTables.buttons
#= require datatables.net-buttons/js/buttons.print
#= require datatables.net-plugins/integration/bootstrap/2/dataTables.bootstrap
#= require jquery-datatables-checkboxes/js/dataTables.checkboxes

That's the libraries we are including at the top of our JS file.

kthorngren

Not much to go on but I would first start by seeing if there are any errors in the browser's console.

A link to a page or test case showing the issue would help to troubleshoot.

Kevin

mhulet

@kthorngren Yes definitely. We are trying to get more information from our users about this issue and any screenshot of their console would be useful.